Shipping policy

Processing Time:
Candy Confusion processes and ships all orders within 3-5 business days.

Couriers:
We ship using Canada Post, UPS, and Purolator.

Order Tracking:
Once your order has been processed and shipped, you will receive an email with your tracking number and shipping details.

Free Shipping:
We offer free shipping across Canada on orders over $99 CAD (excluding NT, YT, and NU).

Shipping Rates:
Shipping rates are calculated and displayed before checkout. Free shipping applies to orders over $99 CAD.

Temperature Considerations:
Candy Confusion is not responsible for product damage due to weather conditions. We will do our best to minimize risk by adding ice packs during hot weather when possible. Please consider the destination's temperature when placing your order.